How It Works
  • Lucy will call you first then connect you to the company's phone number that you requested.

  • Use the company's phone menu just as you normally would. If you get put on hold, press ** or ## (if you are using Google Voice).

  • Then you'll hear a short audio cue. At that point, you can hang up or stay on the line to give Lucy a different callback number and record an "audio intro".

  • Once a live agent is on the line, Lucy will call you back immediately and connect you both. If you get put on hold again, just press ** or ## again!