Never Wait On Hold Again.
total hold time saved
Introducing... SMS for LUCY
We've gone and made it even easier to set up a Lucyphone call. If you can send a text, you can avoid waiting on hold. How does it work?
First, text Lucy the company name you want to reach by sending your request to (424) 999-LUCY (5829).
If you already know the number of the company, you can just text that number to Lucy, and you will be connected.
If you get put on hold during your call, just press ** and Lucy will take your spot in queue.
To cancel the call, just reply 'C'
To join the call, just reply 'J'
To see the status of a call, just reply 'S'
How it works
First we'll connect you to the company.
If you get put on hold, press * * and we will wait in your spot for you.
When your call reaches an agent, you will get a call back.